Customer Service: Pep Boys

( @pepboysauto, #repairs ) I had an interesting couple of days with our cars. On Thursday, my friend known as GTT texted me to tell me that my wife’s car in the driveway had a flat tire. I was in the office and could not deal with it until I got home (my wife and […]

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Customer Service and Social Media

( @petershankman, @Mortons ) I read this story over the weekend and feel like I needed to pass it on. In short, Peter Shankman is a writer and a speaker who loves Morton’s Steak House. Morton’s is a chain and this fellow travels quite a bit, so he frequents Mortons throughout the country. Mortons has […]

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Price of food going up

( #Economy, #Food ) What a shock, the price of food is going up around the holidays. I love how this “expect” tells people to check prices now so they can notice the increases – like that will stop them from buying sugar, eggs, and meat. Visit msnbc.com for breaking news, world news, and news […]

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